Delete your Starlog account

You can delete your Starlog account and the data that belongs to it at any time — in the app, or by email if you no longer have the app installed.

In the app

1. Open Starlog and go to More → Settings → Account.
2. Tap Delete account and confirm.
3. Choose whether to keep the logbook stored on that phone or wipe everything.

Your account is deleted straight away.

Without the app

Email [email protected] from the address you signed up with, with the subject Delete my account. We delete the account within 30 days and reply to confirm.

What is deleted

• Your account: your email address and sign-in.
• Your subscription status and the purchase receipts Starlog holds.
• The encrypted copies of your logbook kept for syncing between your devices.
• Computers and devices paired with your account.

What is kept, and for how long

• Your subscription is not cancelled by deleting the account. Google Play or Apple bills it and keeps its own payment records — cancel it there: Google Play → Payments & subscriptions → Subscriptions, or on an iPhone Settings → Apple Account → Subscriptions.
• Account records may be kept for up to 30 days after deletion, to settle payment disputes.
• Our cloud provider's backups can hold residual copies for up to about 90 days before they are purged.
• A logbook stored on your phone stays there until you delete the app or choose wipe everything — it is never kept on Starlog's servers.

Delete some of your data and keep your account

• Your synced logbook: in the app, go to More → Settings → Account and tap Turn off sync and delete my synced data. Starlog deletes the encrypted logbook copies and keys stored under your account; each phone keeps its own logbook.
• Single entries: delete a flight, simulator session or duty in the app, and the deletion reaches your synced copy too.
• Without the app: email [email protected] from the address you signed up with, with the subject Delete my data, and say what you want deleted. We delete it within 30 days and reply to confirm.

The Privacy Policy §6 has the full detail.